Today was the biggest F U yet. So my cable box (the one I got last month) decides to crap out on me. I couldnt get it to stop cycling through numbers, and to turn on. So I have to make another trip to the Cable Local offices to get a new one. This time I decide I want to see if I can get my Bill lowered.
My current bill is along the lines of $180 monthly for phone+net+cable. I have 1 HD DVR box and the most basic channels on that. No $5 packages or any of that shit.
I ask the lady "I need to get my bill lower. What if I downgraded my internet to the cheapest possible you offer". My current net plan is 10mb down and they charge $45. There lowest internet plan is 3mb. She says "Im looking at it and you are in a bundle. We dont offer our internet any lower than what you have when you bundle. If I break the bundle, you will end up paying more than what you are now". wtf?
Ok. I tell her this "What if we cancel our internet and home phone and get just the cable. The 1 HDDVR box and standard cable". Her reply "That would come out to $110 a month before equipment charges and taxes." That is ridiculous.
Want to hear the worst part?
I ask "Okay what if I drop everything and ONLY get channels 2-70. No box, no net, no phone. Just 2-70. How much?"
WAIT FOR IT!
"That would cost you $75". WHAT THE ****!!!!!!!!!!!!!!!!! $75 for basic ass cable? God damn.
Never the less, we will either file a better business bureau complaint OR switch to a competing company. This is just out of hand.
And on top of that, this god damn box is doing what my last one did. So its not a box issue, and its probably something with my cable. Not a strong enough signal or some shit. Im sick of Time Warner.